I was really annoyed whenever somebody is calling me and the very first thing they will asked "kinsa ni?" Hello! isn't it she or he was the one calling? I am writing this post because I and my other colleagues are really bothered by other staff from other floor. Do they have good manners? And I don't think superiority is an issue here. All we want is respect and proper decorum . Why don't you inform us first who you are. It's just that simple. I just wish somebody would tell them what phone manners are.